Privacy Policy

We prioritize the privacy of our website visitors and urge you to carefully review this privacy policy (Policy) as it encompasses crucial details about how we handle your personal data. In accordance with the Data Protection Act 1998, FUNTIME THAILAND ('we' or 'us') serves as the 'data controller,' taking responsibility for overseeing and managing the processing of your personal data.

Personal data we may collect about you

User-Provided Information

We collect personal information from you (such as your name, email address, phone number) when you fill out forms on the Website. Additionally, we gather personal information when you provide feedback, UPLOAD CONTENT, contact us through any means, share information using the website’s features, or report issues with the website. On occasion, we may request sensitive personal data. When we make such requests, we will provide you with additional details regarding the purpose behind seeking sensitive personal data and how we intend to use it. Records of any communication you have with us may be retained.

Information that we will collect automatically

Cookies and Tracking Devices: We employ cookies and similar tracking devices to monitor your use of the Website. This includes tracking the frequency of your visits, the pages you navigate, and traffic data. This information aids in creating user profiles. Certain data will be aggregated or statistical, ensuring individual identification remains confidential. For more details on our use of cookies, please refer to the sections on cookies below.

Device Information: Each time you access the Website, we may gather information about your device. This encompasses details about your mobile device, such as its unique identifier (IMEI number, mobile phone number, or MAC address), mobile browser type, operating system, mobile network information, and time zone settings.

Information on Your Device: Whenever you use the Website, we may collect stored information on your device. This includes contact details, login information, photos, videos, and other digital content, all obtained with your prior consent.

Location Data: To enhance certain features of the Website, we may collect location information using GPS technology or other location tracking software. Access to this location data is required for specific functionalities. If you choose to use such features, your consent to provide location information will be requested. You can withdraw this consent at any time by contacting us at

Information from Third Parties: Periodically, we may receive information about you from third-party sources, such as credit reference agencies. This information is integrated into our existing data to assist in providing our services to you.

How we use your personal data

User Identification: Facilitating the identification process to manage your accounts effectively.
Operational Administration: Streamlining operations and service administration for efficiency.
Insightful Analyses: Conducting research, statistical analysis, and behavioral assessments to understand user preferences and trends.
Customer Profiling: Creating customer profiles and analyzing preferences to enhance user experiences.
Marketing Initiatives: Utilizing your data for marketing purposes (refer to 'Marketing and Opting Out' below for details).
Fraud Prevention: Implementing measures to prevent and detect fraudulent activities.
Tailored Customization: Adapting the Website and content to align with your specific preferences.
Informative Notifications: Keeping you informed about changes to the Website or services that may affect you.

Marketing Communications and Opt-Out Options

With your consent, we may share your personal data with our business partners, and either we or they may contact you (unless you've indicated otherwise) through various channels such as mail, telephone, SMS, text/picture/video messages, or email. These communications may include information about products, services, promotions, special offers, or charitable causes that align with your interests. If you prefer not to receive further direct marketing communications from us or our partners, you have the option to opt out at any time. Please refer to the section below labeled 'Your Rights' for details on how to exercise this option. The Website may provide links to other websites or apps owned by us, our partners, or third parties. It's essential to note that these linked websites, apps, and services have their own privacy policies and terms of use. We do not accept responsibility or liability for their respective privacy policies/terms of use or the collection and use of any personal data through these platforms. Before providing any personal data or using these services, review the relevant privacy policies/terms of use to ensure your understanding.

Disclosure of Your Personal Data

Your personal data may be disclosed to:

  1. Other companies within our group.
  2. A third party acquiring FUNTIME THAILAND or its substantial assets, in which case personal data will be one of the acquired assets.
  3. Our agents and service providers
  4. Law enforcement and regulatory agencies in connection with investigations to prevent unlawful activity or as required by applicable law.
  5. Our business partners following the guidelines in the 'Marketing and Opting Out' section above.

Ensuring Data Security

We implement technical and organizational measures to protect your personal data, including:

  1. Unique Access Controls: Your account is secured with a password and username unique to you.
  2. Secure Server Storage: Your personal data is stored on secure servers.
  3. Encryption Technology: Payment details are encrypted using SSL technology.

While we commit to making all reasonable efforts to protect your personal data, it's important to note that the internet is not entirely secure. Therefore, we cannot guarantee the absolute security or integrity of any personal data transferred to or from you via the internet.


We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention, and compliance.

Information about Other Individuals

If you provide us with information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

  1. Give consent on his/her behalf to the processing of his/her personal data;
  2. Receive on his/her behalf any data protection notices; and
  3. Give consent to the transfer of his/her personal data abroad.

Your rights

You have the right, subject to the payment of a small fee (currently £10), to request access to personal data that we may process about you. If you wish to exercise this right, you should:

  1. Put your request in writing;
  2. Include proof of your identity and address (e.g., a copy of your driving licence or passport, and a recent utility or credit card bill);
  3. Contact us to make a payment of £10 to FUNTIME THAILAND; and
  4. Specify the personal data you want access to, including any account or reference numbers where applicable.

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:

  1. Put your request in writing;
  2. Provide us with enough information to identify you; and
  3. Specify the information that is incorrect and what it should be replaced with.

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:

  1. Put your request in writing (an email sent to with a header that says 'Unsubscribe' is acceptable); and
  2. Provide us with enough information to identify you.

If your objection is not to direct marketing in general but to direct marketing by a particular channel (e.g., email or telephone), please specify the channel you are objecting to.


Enhancing Your Online Experience through Cookies

A cookie, a small text file placed on your mobile or electronic device, enhances your interaction with our Website. We employ cookies and other online tracking devices for various purposes:

  • Keeping track of items in your shopping basket and guiding you through the checkout process;
  • Recognizing you upon each visit, expediting access without the need to log in every time;
  • Obtaining insights into your preferences, online movements, and internet usage;
  • Conducting research and statistical analysis to enhance our content, products, and services while better understanding visitor and customer requirements and interests;
  • Targeting marketing and advertising campaigns effectively, providing personalized interest-based advertisements;
  • Improving the efficiency and enjoyment of your online experience.

The information derived from our use of cookies generally does not contain personal data. While we may obtain information about your device, such as your IP address and browser, this information typically does not personally identify you. However, in specific instances, we may collect personal information—only when you voluntarily provide it (e.g., by completing an online form) or when you purchase goods or services from us.

Consent is usually required for us to use cookies on this Website. The exception is when the cookie is essential to provide you with a requested service (e.g., enabling you to add items to your shopping basket and use our check-out process).

Providing Consent through Browser Settings

By visiting our Website with your browser configured to accept cookies, we interpret this as an indication that you consent to our utilization of cookies and similar technologies, as outlined in this website cookie policy. If you alter your decision in the future regarding our use of cookies, you have the flexibility to adjust your browser settings accordingly:

  • Reject Cookies: Modify your browser settings to reject specific cookies;
  • Disable Cookies: Opt for disabling cookies entirely.

Your ability to tailor these settings allows you to exercise control over your preferences regarding the use of cookies on our Website.

Consent Notification on Home Page

Our home page features a notification detailing how we utilize cookies and includes a link to our Website privacy policy. If you continue to use this website after encountering this notification, we will consider it as an indication of your consent to our use of cookies for the purposes outlined in this Website privacy policy.

Third-Party Cookies

We collaborate with third-party suppliers, such as Google, who may set cookies on our Website. These third-party suppliers are accountable for the cookies they establish on our site. For further details, please visit the website of the relevant third party. Additional information can be found in the table below.

Description of Cookies

The table below provides detailed information about the cookies we use and their purposes:

Name of Cookie Owner Purpose of the Cookie
Google Analytics – _ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz, __utmv GOOGLE INC. This is a web analytics service provided by Google Inc. which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behavior of our visitors (e.g., how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.

How to Turn Off Cookies

If you prefer not to accept cookies, you can adjust your browser settings to disable them. However, please note that by doing so, you may experience a loss of some Website functionality. For detailed guidance on cookies and instructions on how to disable them, please visit: or

Changes to This Privacy Policy

We may update this Policy periodically. It is advisable to check this policy regularly to stay informed about the latest version that will be applicable each time you use the Website.

Last Updated: 11 December 2023